Privacy Policy

MitaCell Wellness USA, LLC — Privacy Policy

Last Modified: [11/23/2025]

This Privacy Policy explains how MitaCell Wellness USA, LLC (“MitaCell,” “we,” “our,” or “us”) collects, uses, maintains, and discloses information from users (“User,” “you”) in connection with your use of our website and services (collectively, the “Services”).

This Privacy Policy applies to information we collect:

  • On our website(s), including https://mitacellusa.com (the “Site”).
  • In email, text, and other electronic communications between you and MitaCell.
  • Through offline interactions such as customer support phone calls.

This Privacy Policy does not apply to:

  • Information collected by third parties, including through applications, content, or ads that may link to or be accessible from the Site.
  • Third-party websites linked through our Site. We do not control and are not responsible for the content or practices of those sites.

By accessing or using our Services, you agree to this Privacy Policy and our Terms and Conditions. If you do not agree, please discontinue use of our Services. We may update this Privacy Policy periodically (see “Changes to Our Privacy Policy”). Continued use after changes constitutes acceptance.


INFORMATION WE COLLECT

We collect several types of information from and about users of our Services, including:

Personal Information

Information that can be used to identify you, including:

  • Name
  • Postal address
  • Email address
  • Telephone number
  • Online identifiers, IP address
  • Account information
  • Payment information (credit/debit card number)
  • Any identifier that directly or indirectly links to you

Other Information We Collect

  • Data about your internet connection, device, and browser.
  • Usage details (pages visited, interaction data, session information).
  • Information related to orders, preferences, and customer service history.

Categories of Personal Information Collected

  • Identifiers: Name, postal address, IP address, email, account name.
  • California Customer Records Information: Contact and payment information.
  • Protected Classification Characteristics: As permitted by law.
  • Commercial Information: Purchase history, product interest data.
  • Internet/Network Activity: Browsing history, search data, interaction with ads or the Site.


METHODS OF COLLECTION

We collect information:

Directly From You

When you create an account, place an order, sign up for emails or SMS, or contact us.

Automatically

Via cookies, analytics tools, pixels, web beacons, and similar technologies. These may track behavior across our Site and other websites. See “Choices” for opting out.

From Third Parties

Including:

  • Digital advertising providers and social media platforms
  • Partners and shipping/delivery carriers
  • Payment processors and analytics services


HOW WE USE YOUR INFORMATION

We may use all categories of Personal Information for the following purposes:

1. Product, Service & Fulfillment

  • Processing and fulfilling orders placed through the Site
  • Processing payments
  • Providing shipping updates by SMS/email
  • Delivering requested information
  • Running promotions, contests, surveys, or similar features

2. Enhancing Your Experience

  • Improving customer service
  • Personalizing your Site experience
  • Recommending products based on preferences
  • Tailoring content and messaging

3. Internal Business Operations

  • Improving our products, Services, and operations
  • Managing business administration
  • Detecting, preventing, and addressing security or technical issues

4. Marketing Purposes

  • Identifying interests and potential products
  • Sending marketing emails or SMS (if you opt in)
  • Conducting analytics, optimizing ads, and improving campaigns
  • Adding you to mailing lists (with consent)

5. Legal & Compliance

  • Complying with applicable laws and regulations
  • Internal and external auditing
  • Responding to law enforcement or regulatory inquiries
  • Protecting our rights, users, or others

We retain Personal Information only as long as necessary to fulfill these purposes.


HOW WE DISCLOSE YOUR PERSONAL INFORMATION

We may disclose all categories of Personal Information to:

  • Contractors, service providers, and vendors supporting business operations
  • Digital marketing partners, ad platforms, and analytics services
  • A buyer or successor in the event of a merger, acquisition, or other corporate transaction
  • Government authorities when required by law

We may also disclose information:

  • With your consent
  • To enforce our Terms and Conditions
  • To protect our rights, safety, or property
  • To comply with legal obligations


HOW WE “SHARE” OR “SELL” PERSONAL INFORMATION

Certain U.S. state privacy laws classify some data-sharing (for advertising/analytics) as a “sale” or “sharing.” This may include:

  • Online identifiers (IP address)
  • Commercial information (purchase data)
  • Internet or network activity

You may opt out at any time (see “Choices”).


CHOICES

Cookies & Tracking

You can adjust preferences for non-essential cookies in our “Privacy Preferences” settings and/or modify browser settings. Disabling cookies may affect Site functionality.

SMS/Text Messaging

By opting in, you consent to automated recurring messages for:

  • Order updates
  • Marketing messages (if opted in)

To stop SMS messages: Reply “STOP”.
For help: Reply “HELP” or contact us.

Message/data rates may apply.

Email Marketing

You may unsubscribe anytime using the “unsubscribe” link in emails or contacting us.

Third-Party Advertising

You may opt out of interest-based ads via:

  • Google Ads Settings
  • NAI (Network Advertising Initiative) opt-out page


YOUR DATA RIGHTS

Depending on your state of residence, you may have:

Right to Know / Access

Request what personal data we collected, how we used it, and with whom it was shared.

Right to Delete

Request deletion of personal information, subject to legal exceptions.

Right to Correct

Request correction of inaccurate personal information.

Right to Opt Out of Sale/Sharing

You may opt out via our “Your Privacy Rights” page or by contacting us.

Submitting Requests

To exercise any rights:

📞 307-998-8066
📧 orders@mitacellusa.com

We will verify your identity and respond within regulatory timeframes.


SECURITY

We use reasonable physical, administrative, and technical safeguards to protect Personal Information. However, no method of transmission over the internet is completely secure. You transmit information at your own risk.


CHILDREN UNDER 16

Our Site is not intended for children under 16. We do not knowingly collect information from children under 16. If you believe we have such information, contact us so we may delete it.


CHANGES TO OUR PRIVACY POLICY

We post all updates on this page. The “Last Modified” date reflects the most recent revision. Continued use of the Site constitutes acceptance of changes.


CONTACT US

If you have questions about this Privacy Policy or your information, contact us:

MitaCell Wellness USA, LLC
https://mitacellusa.com
150 Paularino Ave, Suite D-170
Costa Mesa, CA 92626
📞 307-998-8066
📧 orders@mitacellusa.com